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Oy, what a day! I hurt almost everywhere..but mostly my back and feet.
I'm exhausted, to the point of barely remembering the drive home.
But mostly, I'm confused and saddened at what I think is losing a good client.
This lady had been with me, off and on, for about 7 years. Today, I did an amazing job on color, highlights and a cut. She was almost asleep through all of it.....she's dealing with a progressively disabled husband, so that's not unusual. (Have I mentioned that the majority of the clients at my salon are from Sun City, a retirement community?)
So, after an hour and a half of being with her, she's checking out, and she says, "I have something I need to talk to you about." She then pulls out a credit card statement from last month, shows me a *highlighted* line for a charge with me on Oct. 22. I use a credit card processing service that runs from my phone, and is ultra-secure. So, I check my online scheduling service, and sure enough, find that she was in on Oct. 20. I ask what the problem is, and she tells me that she hasn't been in since the end of September. "I keep a calendar, and the appointment wasn't on it, so this wasn't me."
I explain that I don't have access to her card number unless I have it physically, and it's in her sight at all times. She insists that even though I had her appointment and her charge on record, that she hasn't been in since September. I explain again that I can't have charged her card without her physical presence, and she insists that it wasn't her.
Dementia? Short-term memory loss? Evil intent? I don't know, but she wrote a check for today's service, (no tip) in spite of the fact that she was elated with the results, and leaves. I suspect that she will (or has) put a stop payment on the check. And that she won't be back.
She accused me of STEALING , y'all! This is a very upsetting turn of events, and after the tiring day, not what I need.
I'm very glad I'm not a stress eater. To the contrary, I'm a stress faster. Appetite is nil, wanting food is nil. All I want to do is drink myself into oblivion, and curl up in a little ball. Some days, I just hate people.
Neighbors' dogs are fed and in for the night, cats are fed and cuddled, and first rum-n-coke is in the belly. The night is shaping up.
Thanks for letting me vent. Wishing you all a better tomorrow.
~Kes
View Diet Calendar, 18 November 2016:
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506 kcal
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Fat: 43.38g | Prot: 19.18g | Carbs: 14.41g.
Breakfast: Half and Half Cream, Coffee (Brewed From Grounds), Pyure Stevia Sweetener. Lunch: Frankfurter or Hot Dog. Snacks/Other: Wonderful Roasted, Salted & Shelled Pistachios. more...
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3170 kcal
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Exercise:
Standing - 2 hours, Housework - 30 minutes, Blowdrying hair - 55 minutes, Walking (moderate) - 5/kph - 40 minutes, Watching TV/Computer - 9 hours, Sleeping - 8 hours, Resting - 1 hour and 10 minutes, Washing Dishes - 30 minutes, Driving - 1 hour and 15 minutes. more...
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